PTG Linen Service

Students: Aaron Mckenzie, Sylvia Nguyen Dang, Irene Ti

Instructors: Marc O'Brien, Sarah Harrison, Peter Coughlan, Sharon Green, Laura Weiss, Kristian Simsarian

In the last 10 years, employees in the tech industry have seen an 80% increase in their wages, while those who worked in other service industries have only seen a 10% increase.

This wage gap is often indicative of other challenges, such as a lack of career mobility and agency, and overall health and wellness problems. At PTG Linen Service, students used techniques of human-centered design to create a system that can sustain employee empowerment, so employees can enjoy higher pay, as well as greater personal growth, over the longer term.

Amrita Chatterji