Chris's journeyman path has helped shape his belief that an interdisciplinary approach to design enables people to have compelling and useful experiences with products and services around them. Chris started in information architecture and product strategy in 1997, and over the past 16 years has applied a combination of IA, visual and interaction design to successful products and services. Chris has enjoyed working with and for all kinds of companies, from large enterprises and consumer-facing retail brands to media companies and innovative startups. Chris currently designs cross-channel services and digital products as Head of Design for Capital One Labs. Before that, he worked at Adaptive Path as Design Director, and previously, he was a Senior User Experience Architect at Macquarium in Atlanta.